Navigator Forex Card

Enjoy the convenience of cashless travel

We have discontinued the Navigator Forex Card issuance
w.e.f. 1st October, 2019

Enjoy the convenience of cashless travel

We have discontinued the Navigator Forex Card issuance
w.e.f. 1st October, 2019

Crafted with care and a host of privileges, the Navigator Forex Card in association with Axis Bank is the most convenient and secure way to carry currency overseas.

Benefits

Vero Moda Offer


Vero Moda Offer

Get Rs. 500 off* on minimum spend of Rs. 4,000 at any PAN India Vero Moda store or multibrand store (Jack and Jones + Vero Moda + Only) or The Danish Rack store with Deutsche Bank Visa Debit Card. Use promo code VEROVISA at billing counter to avail the offer.

Features

Easy Replacement

Should you ever misplace your Navigator Forex Card, simply call 24-hour Axis Bank Customer Care number and report the loss. A replacement card* will be sent to you within 7 working days, anywhere in the world. Please refer to the schedule of charges for replacement card fees for international and domestic delivery.

SMS Alerts

You will get instant alerts via SMS on your registered mobile number for every transaction done.

*Disclaimer: The service is dependent on the infrastructure, connectivity and services provided by the local service provider of the destination country. Deutsche Bank and Axis Bank shall not be liable for any delay, inability or loss of information in the transmission of alerts.

Internet Access

Simply log on to your Navigator Card login using your card number as user id and login password, login password is available in your instant kit.

You can view the following details online:

  • Available balance.
  • Transaction details.
  • Transaction statement.
  • Lock / Unlock your card.

Card Balance and change of PIN

Please check the balance in your card at any Axis Bank ATM before embarking on your journey. A Personal Identification Number is enclosed in the sealed letter for using this Card at ATMs. You can use this card along with the PIN at any Axis Bank ATM to:

  • Change the PIN
  • Check the balance

You will see balance only for 1st Wallet loaded on your card in equivalent USD at the Axis Bank ATM. If you have loaded any other currency, the balance for that currency would not be shown at the ATM, you can use your online access to check the balance for all wallets.

Instant PIN

You can raise new ATM PIN request at Axis Call Center, new pin would be sent in 24-hours at your registered email id.

Verified by Visa

A protocol from Visa that lets you shop online securely with your Navigator Forex Card. Verified by Visa confirms your identity through simple check process when you make online purchases with the card. It is a password to protect your online transaction just like you use your PIN at an ATM.

Documentation and Fees

For Load / Reload of the card, you need to provide following documents
Sr No.
Documents
At the time of purchase
At the time of reload
1 Form
Mandatory
Mandatory
2 Passport Copy
Mandatory
Not required
3 Form A2
Mandatory
Mandatory
4 Visa Mandatory
Not required only for same trip, else mandatory
5 Airline Ticket
Mandatory
Not required only for same trip, else mandatory
6 PAN Copy Mandatory Not required
Note: If address mentioned on application form is different from passport as well as the one updated with Deutsche Bank, you need to provide new address proof.
For refund of the card, you need to provide filled up refund form.

Fees and Charges

Contact

Axis Bank 24 x 7 Phone Banking
Non toll free number to India +91-40-67174100

Toll Free Numbers
  • USA - 1855 205 5577
  • UK - 0808 178 5040
  • Singapore - 800 1206 355
  • Canada - 1855 436 0726
  • Australia - 1800 153 861
  • UAE - 8000 3570 3218
  • Saudi Arabia - 800 850 0000
  • Qatar - 00 800 100 348
  • Bahrain - 800 11 300

For blocking of your card, you may contact any of our 24 x 7 International toll free numbers or the India paid number.

Email id: deutsche.tcc@axisbank.com

Offers

Enjoy exciting offers on your Navigator Forex Card.

Trip Assit

An Emergency Assistance Service in case of an emergency, help is just a call away with a Trip Assist service on your Navigator Forex Card. In case of theft / loss of wallet / baggage, just one call to

Trip Assist can:
  • Block your Navigator Forex Card
  • Block your credit or debit card issued by any bank in India
  • Block your SIM card
  • Get emergency assistance to pay your hotel bills and / or return flights
  • Get you assistance on your lost passport
  • Get the help of a foreign language interpreter wherever you are
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