Verified By Visa

Deutsche Bank AG, India in association with Visa International ('Visa') lets you shop online securely with your Deutsche Bank Visa Debit Card. You can use your Debit Card only on merchant websites that subscribe to services of 'Verified By Visa™' (VbV).
All your online Deutsche Bank Debit Card transactions will be verified using One-time password (OTP) which will be sent to your mobile number registered with the bank. Your OTP will be valid for 5 minutes.

In case your mobile number is not updated with the bank, please get the mobile number updated using one of the below options:

  • Click here to download the form, fill it, sign it and send it to

        Customer Care
        Deutsche Bank AG
        PO Box 9095
        Mumbai - 400063

  • Call our 24x7 phone banking team on 1860 266 6601#
  • Login to db OnlineBanking to update your contact details provided mobile number is correctly updated (to receive OTP).
  • Walk in to your nearest Deutsche Bank Branch. Click here to locate our branches.

If you receive an OTP without initiating any transaction online, please call Phone Banking immediately on 1860 266 6601#. If the OTP is incorrect, the transaction will be declined.

#Customers outside India need to dial +91 22 6601 6601.
Customers in Mumbai can also call at 6601 6601. Call charges apply.
Please note that if you try using your Debit Card at a merchant website that does not subscribe to VbV the transaction will get declined.