Safe Banking
Things you need to know about db OnlineBanking:
Customer ID & Passwords
To login, you need your Customer ID and Login Password, both of which are provided to you after account opening.
db OnlineBanking has two kinds of passwords:
If you have trouble logging in, please call our Phone Banking team at 18602666601# and our Phone Banking team would guide you through your problem. Alternatively, you can write in to us at customer.care@db.com.
First Time Users
When you login for the first time you will need to carry out the following activities:
Technology
db OnlineBanking uses 128-bit digital certificate from VeriSign for encryption of the Secure Sockets Layer (SSL) session. 128bit-SSL is the highest level of commercially available security for encrypted communication.
Browser
db OnlineBanking is supported by below browsers:
Browser | Version |
Internet Explorer | 9 and above |
Chrome | 40 and above |
Firefox | 29 and above |
Safari | 8 and above |
These browsers support our added security feature of 128-bit encryption while accessing db OnlineBanking website. If you have an older version of the browser, please upgrade it.
Display Settings
We recommend that the screen resolution of your computer monitor should be set to 1024 x 768 pixels.
To Secure Yourself
Eligibility
db OnlineBanking service is currently available to all sole account holders (Savings, Current, Fixed Deposit accounts). For all jointly held accounts, this service is available where the account operation mandate is 'Only One' or 'Anyone'.
For all non-individual entities, db OnlineBanking service is available to sole proprietorship by default. For entities having account operation mandate as 'Singly', 'Anyone' or 'Only One', db OnlineBanking service is available on request.
In all cases, applicant should have the authority to operate account with full permission in individual capacity.
#Customers outside India need to dial +91 22 6601 6601. Customers in Mumbai can also call at +91 22 6601 6601. Call charges apply.