At Deutsche Bank, we make digital banking simple and secure by offering round-the-clock banking services with cutting-edge security features. While online transactions are convenient, keeping your money safe is just as important.
Stay protected by following these proactive steps against fraud.
Keep it confidential
- Never share your password, PIN, OTP, CVV or UPI PIN with anyone. Ensure they remain private and secure. Change your banking passwords and PINs regularly for added security
Stay informed
- Register your mobile number and email to receive real-time transaction alerts and keep your contact details updated
Enhance safety
- Enroll for digital certificates for authenticating high value transactions. Activate debit card tokenisation to make online transactions safer and seamless, eliminating the need to enter card details repeatedly
Stay in charge
- Set and modify transaction limits on your debit cards anytime via mobile banking, internet banking, ATMs or Interactive Voice Response (IVR) services. Temporary on/off your card in case of overseas travel or non-usage of debit card for a longer duration. Get instant alerts on any changes via SMS or email. Block your debit card immediately if it is lost or stolen
Act fast
- If you notice an unauthorised transaction, report it to your bank within three working days to ensure a prompt resolution, minimise financial impact, mitigate potential losses and maintain your financial well-being
Bank wisely
- Use only verified and secure websites or apps for online banking. Always verify genuineness of fund requests. Avoid banking over public Wi-Fi or open networks
Protect your money and bank safely with confidence. Your security matters!
If you suspect fraud or have been a victim
- Report fraud, call us on our toll free number 1800123 6601 from your registered mobile number
- Email us at report.fraud@list.db.com
- Click here to report fraud
- SMS FRAUD to 561615