Stay safe while you make digital payments 

Digital transactions are simple, convenient and secure when done correctly.
Stay cautious and follow these simple tips to protect yourself from fraud.

Beware of scams

Never get tricked by imposters trying to scare you into sharing confidential information or depositing money.

  • Always verify unknown callers before sharing any details
  • Remember, Deutsche Bank will never ask for confidential information
  • Never share your username, password, CVV, UPI PIN or OTP

Think before you act

Fraudsters use fake links, QR codes and websites to steal your data, so it is important to stay safe by

  • Deleting suspicious emails and SMS immediately
  • Verifying website details before entering confidential information
  • Confirm the recipient’s before making a UPI payment using UPI ID or QR code
  • Avoid sharing of banking details on social media or with unknown entities

Good banking habits for extra security

  • Register your mobile number and email to receive instant alerts
  • Regularly update your banking passwords and PINs
  • Block your debit card immediately if it is lost or stolen
  • Avoid saving sensitive banking information in mobile, email or wallet

Make safe and secure digital payments by staying informed.

If you suspect fraud or have been a victim

  • Report fraud, call us on our toll free number 1800123 6601 from your registered mobile number
  • Email us at report.fraud@list.db.com
  • Click here to report fraud 
  • SMS FRAUD to 561615 
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