Beware of fraud through
remote access apps

Fraudsters are using apps like AnyDesk to gain remote access of your device and carry out transactions.

Here's how the fraud works:

  • Fraudsters convince you to download a remote access app like ‘AnyDesk’
  • The app generates a code which the fraudster asks you to share
  • The fraudster will then ask you to grant certain ‘app permissions’
  • Now the fraudster has access to your device (including OTPs) to make transactions through that app
  • This fraud can affect any mobile banking or payment-related apps like UPI, wallets etc.

How to protect yourself:

  • Avoid remote access apps like AnyDesk
  • Do not share any codes or OTPs with a third-party
  • Do not grant third-party apps any extra app permissions even if requested to do so
  • Uninstall any such app that you may have downloaded on your mobile phone, immediately

Note: Keep your mobile number and e-mail ID updated with the bank to get transaction alerts and keep track of all your banking transaction.

For more details / queries please write to or call phone banking on number on 18602666601#.

#Customers outside India need to dial +91 22 6601 6601. Customers in Mumbai can also call at 6601 6601. Call charges apply.

Report Fraud

Click here to report a fraud online

SMS “FRAUD” to 561615 from your registered mobile number

Email us at