Planned system upgrade frequently asked questions (FAQ’s)
In our commitment to provide latest technology based services, we are upgrading our systems and there will be a scheduled downtime of Internet, Mobile and debit card services.
You may also note that alerts for any transactions carried out on 23rd November will be delayed by a day.
12:00pm Sunday 24th November, 2019 to 12:00am Monday 25th November, 2019 (12 hours of down time)
Services mentioned below will not be accessible during downtime period
- db OnlineBanking – Retail and Corporate
- Mobile Banking – MyBank India
- ATM transactions
- POS & e-Commerce using debit card
- UPI services
Important and critical services such as blocking and unblocking of debit card will be available on Phone Banking. You may reach our phone banking team by dialing 18602666601* or our toll free number 18001236601 from anywhere in India.
We regret any inconvenience caused.