Online Bill Payment
Frequently asked questions
What is bill payment?
What bills can I pay using this facility?
What are the various payment options available for bill payment?
- View and Pay: In ‘View and Pay’ you can view your bills online before you make payments. Simply register your biller details and wait for your bill to appear online. You will be notified about the presentment of your online bill by SMS / Email on your registered mobile number and Email ID. You can then provide instructions to Deutsche Bank to debit your account and make payments to the service provider on your behalf. Please note that since the bill is presented, the biller normally does not accept part payments and late payments. The payment can be made only when the bill is generated and presented to you.
- Pay at Once: ‘Pay at Once’ is the simplest method of paying your bills. You can make a payment instantly based on the physical bill. All you have to do is provide the desired biller details and enter the amount you wish to pay. As your payments are not linked to any bill, you can choose to pay any amount and not necessarily the exact amount mentioned in your bill.
All you need to do is register the biller and start making payments immediately afterwards.
Do all the billers offer both the payment options?
What is AutoPay?
Can I alter my AutoPay instructions once set?
Can I schedule my bill payments on a date of my choice?
‘Instant Payment’ allows you to debit your account instantly. The payment is sent to the biller the next working day. ‘Schedule Payment’ allows you to set payment instructions for a future date. Please note that AutoPay instructions schedule the payment of your bill on the due date of the bill. At any point in time, before the due date, you can prepone that payment or convert the scheduled payment to an instant payment.
It takes about 2-3 days for your payments to reflect in the biller’s account. We request you to make / schedule payments accordingly.