Platinum Business Debit Card

Frequently asked questions

Where can the debit card be used?

The debit card can be used at the following locations:
 Locations  Number of Locations  Transactions
Visa / Visa Plus / RuPay / Cashnet ATMs Over 1 lakh Visa / Visa Plus / RuPay / Cashnet ATMs in India and 1.9 million Visa ATMs worldwide For balance enquiry and cash withdrawals
Merchant establishments Over 3.5 lakh in India and 28 million worldwide For purchases

Global ATM Alliance:

  • Deutsche Bank
  • Bank of America
  • Scotiabank
  • BNP Paribas
  • Barclays Bank
  • Westpac
Over 30,000 For balance enquiry and cash
withdrawals

What are the charges for using the Platinum Business Debit Card?

  • There is no charge if the card is used at a Deutsche Bank ATM.
  • There is no charge if the card is used at retail outlet for purchases. However, for use at petrol pumps and railway ticket bookings, a surcharge* of 2.50% of the purchase value shall be applicable as per industry standards.
  • For transactions at Visa / Visa Plus / NFS / Cashnet ATMs (international and domestic) and partner bank ATMs (domestic), the following charges apply:
  •  Transaction  Domestic Transaction**  International Transaction
     Balance Enquiry  Rs. 20  Rs. 35
     Cash Withdrawal  Rs. 20  Rs. 115***

    *Please note that the surcharge of 2.50% on petrol pump is waived for Deutsche Bank Platinum Business Debit Card, the maximum petrol surcharge waiver per month will be restricted to Rs. 250.

    **These transactions will be free for Private and Advantage Banking Customers. Others will be entitled to a certain number of free transactions in a month at other bank ATMs depending upon the type of account held by them.

    ***Please note that these charges are not applicable for transactions at the ATMs of Global Alliance partners. You can access your account free of cost at these ATMs.

What are the annual fees for the Platinum Business Debit Card?

Platinum Business Debit Card is being offered free of cost to Business Banking and Professional Account Customers. Please note that in case customers are unable to retain status as Business Banking or Professional Account, and would like to still continue with the Platinum Business Debit Card, a charge of Rs. 1,000 per annum will be levied from the subsequent annual billing cycle.

What is the validity period of the debit card?

The debit card will be valid for a period of six years from the date of issue.

What are the daily limits on the debit card?

You have the flexibility to activate only domestic usage on the card at the time of account opening. Deutsche Bank gives you the flexibility to further decide the daily limit you want for transactions at ATMs and Merchant Establishments separately for domestic and international usage.

You have a choice of four different daily limits (Rs. 25,000, Rs.50,000, Rs. 1,00,000 and Rs. 1,50,000) at the time of opening your account.

What should I do if I lose my debit card?

If you want to report the loss or theft of your debit card, please call our Phone Banking team at 1860 266 6601#

This number is the same across all cities in India. The Phone Banking number will be available 24 hours a day, 365 days a year.

The debit card will be deactivated as soon as you inform the Call Centre. This would prevent any misuse of the debit card.

#Customers outside India need to dial +91 22 6601 6601. Customers in Mumbai can also call at 6601 6601. Call charges apply.