Frequently asked questions
Which SMS Banking services are provided by Deutsche Bank?
Services available are balance enquiry, last 5 transactions, cheque status enquiry, statement request and new cheque book request.
SMS Banking services are provided for which accounts?
Services are provided on Savings and INR Current Accounts.
Am I enabled for SMS Banking services?
- All retail and corporate customers are enabled for the service.
- You should have your mobile number registered with us.
- The service is not available for NRI and Customers with mobile number registered against more than one Customer ID.
Will I be charged for using this service?
Can I avail SMS Banking services for closed accounts?
SMS Banking services are available only on open and active accounts.
For how many months can I request e-Statement and Statement for through SMS Banking?
e-Statement and Statement requests are accepted for a maximum period of 6 months.
My mobile number is also registered against another Customer ID. Can I avail SMS Banking services?
If mobile number is registered against more than one Customer ID, SMS Banking services cannot be availed.